Desk Reset
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Privacy

Desk Reset is operated by Milo Media. This page explains what happens to your information when you visit, buy or ask for help.

Visiting this website

Vercel hosts the site and processes the technical information needed to deliver and secure it, including network requests and IP addresses.

Optional statistics

We use Vercel Web Analytics to understand visits, sample opens and buy-button clicks. Reports include pages, referrers, approximate location, device and browser type. We do not use advertising pixels or session recordings.

Vercel’s statistics do not use tracking cookies. It creates a temporary visitor hash that is discarded after 24 hours; reports are aggregate rather than a record of your identity. Our code removes URL queries and fragments and sends only fixed page names and action labels. We do not send names, emails, health information or payment details in analytics events.

You can turn optional statistics off below. We also respect Do Not Track and Global Privacy Control when your browser provides them. Your choice is stored only in this browser, so it may need to be set again on another device or after clearing browser data.

Buying through Gumroad

Gumroad handles checkout, payments and downloads under its Privacy Policy. It may share order and contact details with us so we can provide support and handle refunds. We do not receive your full card details. Selected source tags may be passed to Gumroad to help us understand where orders came from.

Asking for help

If you email us, we use your address, message and any order details you provide to answer you. Please avoid sending medical records or other sensitive information. Email is optional unless you want us to respond to a support or refund request.

Keeping and sharing information

We keep support and order information only as needed to resolve requests and meet applicable record-keeping obligations. Vercel and Gumroad process data through their services, which may operate outside your country. Vercel’s standard Pro reporting window is 12 months; its own policies explain storage and processing. We do not sell your personal information or use support requests for marketing.

Your questions and choices

Contact milo.ai.media@gmail.com to ask about your information or request access, correction or deletion, subject to applicable law. You can also contact your local data protection authority. See Vercel’s analytics privacy information for details of its statistics service.